Online community research is a type of research in which communities go online to carry out research. The community makes use of different market research methods online. Community research has become most successful in the past few years and is also the most adopted new research methodology. Now there are many companies in the world from many industries that are getting data from the online research communities. The data shared by the community is helping the marketers to make new innovative products and also bring improvement in the already existing products or services.
Online community research has become more easy and convenient with the development of researching software. The online community research software allows the user to interact and share the data and has enabled us to make research on a large scale involving many people and segments at the same time. The community research software includes many platforms where users collaborate and share information.
There are many types of community research software like social network software, dating sites software, enterprise community software, and family site software.
Social media and dating sites software are already in use but now the new trend is community software for enterprises. Now community research software is being used by many companies. This software enables employees, customers, and partners to collaborate and share information. This information helps the companies to grow more rapidly.
The following are some of the advantages of using online community market research software.
- Young target group
One of the purposes of market research is to get information about the target audience. This research enables the companies to know what the target audience is looking for and what are likings and disliking of their products.
This online community research involves usually the young generation like people from 20-30 years of age. This age group is well versed in the use of modern information technology. So, it is easy for them to respond quickly by giving answers to the questions. This can give better information about their needs and habits and companies also can take steps to fulfill their needs and standards.
- Effective use of technology
Community research can be carried out on any device like smartphones, tablets, laptops, or desktops. So, there is a huge opportunity to implement market research through these technologies. The advantages of these devices enable users to participate in the research anytime at any place by using any of the available communication technology. They share their thoughts and views more effectively now than ever before.
- Increased participants
Through community research, the number of participants is increasing as the use of modern technology is also increasing. Now a good chunk of the population who is between 40-55 is also using these methods to share information. Online community research can involve more than 100 people at a time. More people mean more information and data about your target audience.
- Multiple segment involvement
You can also involve more than one segment in your market research. This segmentation means you can divide the target audience into many segments according to their age group. For example, one segment can be of 20-25 years of age people and other can be 25-30 and so on. This makes focus groups easy in comparison to conventional market research and focus groups.
The online community research software can engage more than 100 people with many segments at the same time. This software has enabled us to have more diverse opinions and innovative ideas in a short period than a focus group. The focus groups are difficult to arrange but the online community research involves people not sitting at one place but sitting in different areas and sharing the information. Get online community research software to receive user’s ideas to expand your business.