It is the Era of the internet. The generation born during the internet knows nothing much about the past but are more advanced and tech-savvy than every other generation put together! More technology consumption has led to the further amalgamation of businesses to provide a better experience to its users.
When you order a Pizza, you get to see all the updates up until it’s delivered to your doorstep! A lot of programming and geo navigation runs behind to give you a simple output. Businesses strive for innovation to provide new and updated ways of living.
What is IoT?
IoT or Internet of Things connects different devices together to present a wholesome experience to its users. How does Siri know to connect your phone to the car’s GPS navigation the minute you sit in the car? Or how does the home security system know to click a picture of an intruder and send you an instant alarm for action?
Internet of Things can save your content on a cloud server and showcase it to you on whichever device you authorise. It can connect to different devices and talk to each other about your preferences. Any technology that can make your life easy is IoT at work!
How does it leverage B2B marketing?
Legit question! Here are some ways that IoT is transforming B2B marketing,
It is all about personalization.
IoT has become an integral part of marketing. The sales and marketing team doesn’t have to go through each contact to understand their preferences. These days, the minute a buyer clicks on the website and hovers on the interested topics, IoT keeps reading, tracking and analyzing the movements. Thus, understanding the preferences automatically.
The fast technology can also now fetch you multiple contacts without having to run around calling every known person. It’s time saving and efficient. Email finding tools like GetEmail.io are highly productive. This freemium tool also has a chrome extension to your Linkedin account. So, it becomes easy to get an email contact of the profile you’re looking at.
Trace the journey
As mentioned above, IoT can track and trace the buyer’s movements to understand their hindrances. Let’s say when visiting a shopping website, most of the time, you will find a chatbot asking if you need any help. Sometimes, you might add a few items to the cart and forget to check out.
In such cases, the bot will automatically send a few emails either reminding you to check out or offering a better price that you can’t resist. And after the purchase, you might also receive an email requesting feedback. The user experience helps for future shopping.
Build a better relation
Professionals from B2B ventures know what CRM is. Customer Relationship Management is nothing but the software that takes care of everything to ensure a better customer experience. Most companies use this to reduce the redundancy of work and improve efficiency.
To improve B2B and add value to their businesses, CRM collects all the data – organised & unorganised – and provides updated data with better insights and future predictions. It shuffles the contacts in such a way that you get a chance to reconnect with the long lost contacts and improve the relationship with clients that came only halfway through the sales funnel.
The advantages of IoT usage in B2B are more than obstacles. While the technology takes care of the menial and time-consuming tasks, the employees will get to concentrate more on building relationships better!