As an entrepreneur starting a new business, you have a lot on your plate. While you may be focused on designing your product or service, marketing, sales and operations, you can’t neglect the human resources (HR) aspect of your business. Having clear HR principles and policies in place from the start will help you build an effective, compliant and motivated team. Here are some key HR areas entrepreneurs should address.
Recruitment and Hiring
Your team is one of your greatest assets, so put effort into finding the right people.
Define the roles you need to fill, the required skills and qualifications. Develop a recruitment strategy that could involve online job boards, employee referrals, recruiting agencies, internships and more. Create a structured interview process to assess candidates’ skills and fit. Check references to verify candidates’ background and experience. Have candidates sign offer letters when hiring. Be sure to comply with laws like asking only legal interview questions. Conduct background checks if required for the role. Onboard new hires properly with training, resources and introductions. Set clear expectations and goals for new hires within the first week.
Employment Policies
Craft clear company policies for employees on things like work hours, attendance, time off, code of conduct, anti-discrimination, harassment reporting, overtime, moonlighting and more. Get employee signatures acknowledging policies.
Compensation and Benefits
Research typical pay and benefits for the roles you’re hiring for. Create competitive compensation packages. Be transparent about pay ranges. Offer benefits like health insurance, retirement plans, paid time off, parental leave and flexible work arrangements to attract and retain top talent. Ensure pay and benefits comply with minimum wage, overtime and other laws. Conduct regular compensation reviews and update based on budget, profitability and market rates.
Performance Management
Set goals and expectations for each employee. Provide regular feedback on their performance through both formal reviews and informal discussions. Identify training needs to support their development. Reward top performers through pay raises, bonuses or promotions. Address poor performance with disciplinary action or termination if necessary. Be sure to document performance issues thoroughly.
Labour Laws and Regulations
Familiarise yourself with employment, workplace safety, discrimination, harassment and labour laws. Ensure your policies and practices comply. Post required workplace posters. File necessary tax and employment reports. Work with an HR advisor or attorney to manage risk. Stay up-to-date as laws change. Consider getting HR or legal advice when terminating employees. Maintain accurate records related to hours, wages and performance management.
Take Advantage of Training Opportunities
While you may outsource certain HR functions, it’s important that entrepreneurs and small business owners have a solid grasp of core HR principles. Invest time in educating yourself on key areas of human resources management.
Take online training courses on HR basics, compensation, performance reviews, recruitment, employee relations, labour laws and safety regulations. Attend HR seminars and conferences. Follow online tutorials and webinars. Read books and articles on best practices for small business HR. Join professional associations like SHRM to access training resources. Ongoing HR training will help you build a legally compliant and productive workforce.
By putting these HR principles in place from the start, you’ll create a strong foundation for building your team, avoiding compliance issues, and keeping employees engaged as you grow your business. Don’t neglect the human resources aspect as you scale. Partnering with an HR provider can also help you manage these areas smoothly.
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